Q: What does "AB" or "Aurora" or "Aurora Borealis" or "Peacock" or "Bermuda Blue" mean?

A: It means the crystal has a coating on it. The scientific name is "thin film interference coating" and it makes the crystal sparkle and iridescent. The AB coating can be on clear crystal or on colored crystal. The coating can also be thicker, and result in a "Peacock" (mostly green and pink tones) or "Bermuda Blue" (mostly blue and purple-pink tones)and other coatings. Not many HANGING crystals have the "Peacock" finish because the coating does not produce transmitted rainbows, but reflects light back like a rhinestone.

Q: Do the crystals have the laser etched Swarovski logo?

A: The Swarovski STRASS crystals have the logo. The Swarovski SPECTRA crystals do not.
Also, the specialty hangings and older stock STRASS items do not have the logo.

Q: How big is a crystal in inches - I am not familiar with "mm"?

     Q: What is the difference between Asfour Crystal and Swarovski ?

A: Asfour Crystal is the only other maker in the World other than Swarovski , which also uses 32 % full lead crystal
and uses machine-cutting techniques . Swarovski prisms are better polished and shinier , but Asfour crystal
prisms offer also a good shine at a price of 1/4 to 1/8 of the Swarovski .

 Q: Do you ship to other countries outside of the USA, and how much does it cost?

A: Yes we do.  the cost is calculate in the checkout page

Q: What is your policy on Returns?

     A: Please visit my Returns policy page 

Q: How long it will take to get my order?

A: It takes me one day to ship, first class mail takes 2 to 5 days.  International mail is 1 to 2 weeks

Q:  Will you provide a tracking number with my order?

A: YES, I pay extra for a shipping tracking number throught USPS, An email will be send with a tracking number from paypal and US

Q:  How to clean your crystals

•  Don't even think about putting your crystals in the dishwasher.  Don't use paper towels or Kleenex or toilet tissue on your prisms. These are paper products made up of tiny wood fibers that will scratch and dull your prisms over time.  Buy a gallon of windshield washer fluid. This will last you about years. Get some distilled water and a nice spray bottle   Rinse out your spray bottle with some distilled water, NO TAP, that water coming out of your faucet contains minerals, which will leave splotches all over your prisms.  Mix your distilled water and windshield washer fluid 1:1. That means, fill your spray bottle half full with windshield washer fluid and top it off with distilled water. Put a towel under all your prisms to catch spillage and spray awayWalk away, let it drip and dry, They will be Shinny and spotless.